Track your order

Four ways to see where your order is, without digging through email.

On the device you ordered from: tap the person icon at the top of any page (Your orders). Your order is already there, with its status and tracking.
On any device: on the same page, sign in with your email. We send a 6-digit code, and you'll see every order you've placed.
Without signing in: use Find an order on the Track an order page with your order number (MTA-…) and the email you ordered with.
From your email: the confirmation and shipping emails both link to your order page.

What the statuses mean:

Order received: we have your order and payment.
Being packed: we're getting it ready (1–2 business days).
On its way: it has shipped. Tap Track with the courier's name for live updates.
Delivered: the courier has confirmed delivery.