I didn't get the sign-in code
Where the code goes, and what to try.
- Check spam, junk and promotions folders. The email subject starts with the 6-digit code.
- Check the email address. Use the one you ordered with. Tap Use a different email to try another.
- Wait a minute, then request a new code. Each new code replaces the old one, and codes expire after 10 minutes.
- Too many requests? For security, codes are limited to a few per 15 minutes. Wait, then try again.
Still nothing? You can see an order without signing in: Find an order without signing in. Or email hello@example.com.